/We are always looking for talented individuals for project management, commercial, and resource support positions. If you share our passion for healthcare qualitative fieldwork and want to join a dynamic, multi-cultural, and fast-growing team, check out our job openings below.
Send cover letters and resumes to qualworld@qual-world.com.
We asked our team to describe QualWorld in one word. Check out their answers!
Our culture and values:
We deliver exceptional qualitative fieldwork services to the healthcare market research industry all over the globe.
QualWorld is a group of boutique fieldwork teams with expertise at the local level as well as industry-unique global capabilities. We offer a global solution for fieldwork coordination, with a convenient and trouble-free single-point-of-contact project manager.
We’ve earned our clients’ trust with our care, personalized services, accessibility, integrity.
We do not overpromise – we listen and find solutions!
Current Openings
PROJECT MANAGER, ASIA
Reports to: Managing Partner, Asia
Location: Candidate must be based in Hong Kong and will be working from home. This is a 100% remote position.
JOB DESCRIPTION:
Responsible for managing qualitative field operations of international healthcare market research studies, and for delivering high quality service to the client on time and within budget.
Responsibilities include managing custom-designed qualitative studies at the international level. This includes coordinating internal resources and external partners for facility, fieldwork, and translations.
Specific responsibilities include, but are not limited to:
- Liaising with current clients in order to maintain and develop a business relation with them; preparing bids in a timely manner, using custom rate card, respecting QualWorld pricing guidelines and following up on the bids
- Managing global qualitative projects: tele-depth and in-person depth interviews, focus groups, online bulletin boards, online focus groups and online in-depth interviews
- Coordination of recruitment efforts, using internal panel in priority as well as all other necessary internal and external resources
- Liaising with existing and new health medical professionals and patients over the phone and via email
- Screening respondents over the phone and via email
- Confirming and reminding respondents over the phone and via email
- Telephone and Conference Interviews Moderation
- Supervising recruiters, moderators and analysts working on assigned projects
- If needed, obtain bids from field partners and recommend vendors
- Build and maintain effective working relationships with these field partners and clients
- Provide solid working relationships with clients/moderators/researchers
- Coordinate and lead briefings with field partners and answer field partner questions throughout fielding period
- Programming screeners and sending invitations to potential respondents
- Monitor the quality, productivity, and accuracy of all field work, and update the client about the fielding progress (quotas, timeline, etc.)
- Proactively identify issues that need attention during fieldwork and suggest solutions to the client
- Ensuring budgets are met, quality and timing targets on projects are achieved and incentive payments as well as invoices are raised in timely manners
- Transcribing interviews from Cantonese into English
- Analyzing and writing reports
Essential qualifications, experience, and skills:
- At least 3 years of experience in market research.
- Fluent in English and in Cantonese
- Organized / details-focused yet ability to multitask
- Client-oriented
- Strong sense of ownership
- Motivated by challenges
- Independent (able to take decisions on their own), but strong team player
- Able to work in an international environment
- Excellent communication skills
- Reactive and flexible
- Ability to manage own planning, to work remotely and run a home office
- Moderation skills